Let me tell you how Fed Ex operates in my area
I have the app to track shipments. I am also signed up to get text alerts to my phone and email alerts to all my devices.
So I order something. When the company ordered from creates a label I get a text with the tracking number. I go to the app and it's a 50/50 shot that the shipment is listed there. If not, I need to enter the tracking number manually and then it shows up. I immediately hit the button to get text and email updates as the shipment progresses.
The first text I get tells me a label has been created but estimated delivery to my area is unavailable. The following day the first text I get gives me a delivery date. Within a few hours I get a second text saying the delivery has been rescheduled and will arrive earlier than originally expected. A little later on day two I get another text say my delivery has again been rescheduled but to a date later than originally expected
I go through this same cycle of rescheduled deliveries for the next few days until I finally get a text saying the shipment is "On the FEDEX truck and Out For Delivery".
By the afternoon of the day it is supposed to be delivered I get another text saying delivery has been rescheduled to the next business day.
I wait a couple hours, then I go out into the lobby and sure enough my package is already there. SMH
The day after delivery I get a text telling me to expect my package by 9:00 PM.
With the couple of exceptions when they actually lost or damaged my package this has been SOP for me since before COVID.
And that's the story of how Fed Ex works (or more correctly doesn't work) in my area.
I need a drink.
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